About Automate Support
We build AI chatbots for small business websites — chatbots that actually know your business, answer customer questions instantly, and capture leads while you sleep.
Why we built this
Small businesses lose customers every day to slow responses. A vet clinic gets a question about appointment availability at 9pm and answers it the next morning — by then, the customer has booked elsewhere. A boutique store gets the same question about returns fifty times a week. A consultant misses a lead because they were on a call.
Big businesses solve this with $500/month enterprise tools. Everyone else doesn't solve it at all. Automate Support exists to close that gap — an AI chatbot small business owners can set up in 5 minutes, that actually pays for itself.
Who we serve
Automate Support is built for small businesses that:
- Get the same questions over and over
- Lose enquiries after hours or on weekends
- Can't justify a full-time customer support hire
- Want a chatbot that actually knows their business — not a generic FAQ widget
What makes us different
- Trained on your actual website — not a generic FAQ list. Paste your URL, and the chatbot reads your site automatically.
- 5-minute setup — no developer needed. Sign up, connect your site, paste one line into your website.
- Built-in lead capture — after-hours questions become qualified leads in your inbox.
- Flat monthly pricing — no per-conversation surcharges, no overage surprises, no per-seat fees.
- Designed for small businesses — not stripped-down enterprise software.
What we believe
- Pricing should be transparent. No "contact sales" for a chatbot under $100/month.
- You should never be locked in. Cancel any time, no hoops.
- Your data is yours. We don't train shared models on your content.
- Good software for small business shouldn't cost what enterprise charges.
Where we are
Automate Supportis based in Sydney, Australia, built by a small team that's spent the last decade building software for businesses of every size — and got tired of seeing small businesses left behind by tools priced for enterprise.
Get in touch
Have a question, an idea, or want to chat about whether Automate Support is right for your business? Email us at [email protected] — we read every message.